Support
Shipping and refund policy
Shipping
When a package needs to be sent, I will ship the packages with DHL to a pickup location near you. This is the most sustainable way of shipping.
Costs start from €3.50 for a mailbox package and €4.50 for a package under 10 kg, depending on the number of products.
If you choose for registered shipping, please send me a separate email, and additional costs will apply.
Refund/Return policy
Everything in my workshop is, and quality is my top priority. Despite my careful inspection of the second-hand fabrics, there may occasionally be small irregularities or something may not be perfectly straight.
Since my garments are made to measure, returns are unfortunately not possible. Therefore, I find it important to first have a thorough conversation with you about your measurements and wishes, so we can create the perfect piece of clothing together.